Debt Resolution

Fair. Fast.
Final.

One Credit manages the recovery of outstanding debts on behalf of businesses — giving debtors a clear, transparent path to resolution.

Access Your Case

If you have received correspondence from One Credit, you can use your case number and the access code from your letter to securely view your balance and make a payment.

Find your case number and access code on any letter or email from One Credit.

How it works

We manage debt recovery professionally and fairly — keeping everyone informed at every stage.

01

Case Opened

A business passes an overdue account to One Credit. We review the details and open a formal case.

02

Letter Sent

We contact the debtor with a clear letter including the outstanding amount, a unique case number, and a secure access code.

03

Resolution

The debtor logs in to view their case, agrees a payment, and the debt is resolved — everyone moves on.

Straightforward debt resolution

  • Transparent — you always know exactly what is owed and why
  • Secure — access codes ensure only authorised parties can view a case
  • Professional — we follow all regulatory requirements and treat every case with care
  • Fast — most cases reach resolution within weeks, not months
95% Resolution rate
14d Average time to first payment
100% Secure — encrypted & access-controlled

Let us handle the difficult conversations

If you are a business with outstanding receivables, One Credit can take on the recovery process — professionally and efficiently — so you can focus on what you do best.

Outsourced Recovery

Hand over overdue invoices and we manage the full recovery process on your behalf.

Real-Time Visibility

Track the status of every case through our business portal — always know where things stand.

Compliant & Professional

We operate within all applicable regulations, protecting your business reputation throughout the process.

Ready to resolve an outstanding debt?

Enter your case details above or get in touch if you have a question.

We're here to help

Whether you're a business looking to use our services or an individual with a query about your case, our team is ready to assist.

Send a message